01Our mission
We believe business-to-business operations should not depend on paper, email and manual rekeying. Our mission is for every document that actually does work between two companies — purchase orders, despatch advices, invoices, payments — to travel in structured, validated, audit-ready form, with humans involved only where they add value.
REDOK is the layer that sits between ERP systems, the Croatian Tax Authority, the European Peppol network, and trading partners. Customers don’t need to see us while we work — and that’s exactly why it matters to them.
02Numbers that describe us
We measure ourselves by what customers see every day: how many years we’ve been around, how many trust us, how many documents we move, and how much of that time the service actually runs.
03Our story
1989 — the Megatrend group is founded in Croatia. Megatrend Redok is the B2B/EDI specialisation inside the group from the earliest days — focused on electronic exchange of business documents between large Croatian retailers and their suppliers. At a time when the internet was still a luxury in Croatia, we were already exchanging EDIFACT messages over VANs (Value-Added Networks).
2000s — expansion into FMCG, distribution and pharma. Megatrend Redok becomes synonymous with reliable B2B exchange in Croatia. We join EEDIN (the European E-Invoicing & E-Business Service Providers Association) as one of its founders and become part of a European network now covering more than 30 countries.
2008 — REDOK crystallises as the brand identity for our B2B/EDI specialisation. The substance of the service and the team continue Megatrend’s history — REDOK is simply a clearer external name for the same offering.
2010s — we move the platform from an on-premise VAN to a cloud SaaS. We launch the Web EDI portal for small suppliers, an e-archive for statutory retention, certify under ISO 27001 (Bureau Veritas) and become a Peppol Access Point.
2020s — Fiscalisation 2.0 puts e-invoicing at the heart of every Croatian business. REDOK transitions from an "EDI specialist" into an "operator of national e-business infrastructure". Today we are part of OMNIZON NETWORKS GROUP — the regional umbrella brand above Megatrend Redok — continuing to invest in automation, AI-assisted validation, and an open API.
04What we do
REDOK is a single platform with interconnected modules. Most customers start with one (typically e-invoicing for fiscalisation) and quickly extend the rest of their process onto the same infrastructure.
EDI
Classic EDI exchange in EDIFACT, X12 and UBL. Receipt, validation, transformation and routing between customer ERPs and their trading partners.
E-Invoice
Fiscalised e-invoices per EN 16931, UBL 2.1 and Peppol BIS Billing 3.0. Direct integration with the Tax Authority, automatic JIR/ZKI, pre-send validation.
e-Archive
Statutory archive of business documents for 11+ years, with integrity seals, indexing and sub-second search. ISO 27001 certified storage.
Web EDI portal
For suppliers without their own ERP. Receive orders and confirm despatches in a browser, no installation. Ideal for small partners of large retailers.
ASN despatch
Advance Shipping Notice — a DESADV message bound to the physical delivery, with SSCC codes and barcodes for logistics scanning at goods-in.
Peppol Access Point
Certified entry to the European Peppol network — invoices, orders and catalogues exchanged with 1M+ endpoints across the EU/EEA. DBNAlliance ready.
05Memberships and certifications
Who validates us
REDOK is certified and accredited by key European and Croatian bodies:
- ISO 27001 — information security, certified by Bureau Veritas. Annual audits, a documented ISMS, continuous risk assessment.
- Peppol Access Point — official operator in the European Peppol network, certified by OpenPeppol AISBL.
- EEDIN — founding member (European E-Invoicing & E-Business Service Providers). REDOK actively participates in EEDIN working groups. See the EEDIN LinkedIn group.
- DBNAlliance — Digital Business Networks Alliance, a global interop framework. REDOK is integrated with the DBNA network for cross-border exchange.
- HGK e-Business Committee — we participate in the expert groups of the Croatian Chamber of Economy for business digitalisation.
06The team behind REDOK
REDOK is run by a small, stable team with decades of experience in the EDI/e-invoicing domain. Most team members have been with REDOK for 10+ years — a hallmark you rarely see in the SaaS world.
Steering REDOK through its strategic pivot into e-business 2.0. Active in EEDIN and Croatian expert groups on fiscalisation.
Lead platform architect. 15+ years behind UBL/EDIFACT integrations, Peppol AP certification and the ISO 27001 ISMS.
Runs helpdesk, onboarding and the 24/7 SLA team. Direct line to customers — from enterprise chains to small suppliers.
Commercial lead. Specialist for retail, FMCG and distribution — the segments that lean on the REDOK network the most.
07Our partners and customers
The REDOK network is used today by leading Croatian retailers, distributors, manufacturers and service providers — from large retail chains and pharma distributors down to small family businesses that send 10-15 invoices a month via the Web EDI portal.
We work closely with ERP integrators (Microsoft Dynamics, SAP, Pantheon, Ritam, Synesis, Luceed) so connecting REDOK to your existing system is usually a matter of days, not months. We have ready-made connectors and reference implementations for every major ERP platform in Croatia.